Service Terms & Purchase Agreement

Joint Vision Management LLC · Draft for review before launch · Effective date to be assigned

Please read these terms before ordering. By checking the agreement box at checkout and completing a purchase, you agree to the terms displayed at that time.

1. Services and payment

Your purchase covers only the specific design services and deliverables listed in the selected package at checkout. The total price is displayed before payment. Printing, advertising spend, hosting, software subscriptions and other third-party charges are not included unless expressly stated.

2. Final sales and exceptions

All sales are final. We do not offer refunds for a change of mind or dissatisfaction with an approved design. This policy does not limit rights or remedies required by applicable law, including where we do not provide the services purchased or materially misdescribe them. Contact us through the support method listed at checkout if delivery or files are defective.

3. Rough drafts, revisions and approval

We will send preliminary design drafts to the email provided at checkout and ask whether you approve them or want changes before finalization. One consolidated revision round is included per package unless the product description expressly states otherwise. Requests outside the original scope may require a separate quote and your approval before additional charges. We will not treat silence as approval. If you do not respond within 14 calendar days of a draft-review request, work may be paused; we will provide a way to resume the project. Final files are delivered after your express approval.

4. Customer information and delivery

You must supply accurate contact information and the text, images and other materials needed to prepare your designs. You confirm you have permission to use any materials you provide. We will disclose an estimated draft delivery timeframe at checkout; the timeframe starts when we receive the required materials. Final delivery timing depends on your response and approval. We deliver digital files electronically in the formats stated in your package.

5. Intellectual property, limitations and contact

After full payment and delivery, you may use the final designs for your own business marketing, subject to any disclosed third-party licenses. Unselected drafts and our reusable tools, processes and templates remain ours. We do not guarantee that a name or logo is available for trademark registration, or that a design will produce revenue or customers. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded. For questions, revisions, delivery problems or required notices, use the support contact displayed at checkout. We will publish that contact before accepting payments.

6. Business identity and authorization

Customers must provide accurate identifying and business information. For orders involving an existing business, the customer represents that they have actual authority to order the specific services requested, authorize use of the business name and supplied materials, and approve the resulting designs. Employment, a job title, a business-domain email address, or access to business materials alone does not establish authority. We may request supporting documentation, independently contact the business through publicly verified channels, and suspend or decline an order where authorization cannot be reasonably established. Customers ordering concepts or proposed business materials must not falsely imply an affiliation with an existing entity.

7. Verification, suspected fraud, and lawful cooperation

Suspected impersonation, identity theft, forged authority, or unauthorized use of business names or intellectual property may result in an order being suspended or canceled. We may retain relevant order and verification records consistent with our Privacy Notice and applicable law and may respond to valid legal process or make appropriate reports to authorities. We do not guarantee detection of fraud and do not assume that a business email alone proves authorization. Nothing here removes any nonwaivable consumer right.

8. Delivery safeguards

For orders representing an existing business, delivery will ordinarily be made to a business-controlled email address that we have independently verified, or another recipient independently confirmed by an authorized representative. We may refuse delivery when identity or authorization is uncertain. For personal or proposed-business concepts, delivery may be made to the verified purchaser. Delivery requirements and any required verification will be disclosed before purchase.

These terms are a business draft, not a substitute for review by an Ohio attorney. Checkout is not active.